Digital disruption is a mindset that bypasses analog
barriers, gaps, boundaries to deliver value
James McQuivey, Digital Disruption
As we draw down from the wars in Iraq and Afghanistan, our force needs to make a very difficult transition from a large, rotational, counterinsurgency-based force to a leaner, more agile, more flexible, and ready force for the future.
Deputy Secretary of Defense Dr. Ashton Carter
See Dr. Carter’s full remarks at the National Press Club on May 7, 2013.
DoD’s massive budget cuts are going to drive a transformation one way or another. There are some great lessons from Jack Welch that may help shape the future of the Pentagon. Here are 10 of his rules that I believe the Pentagon leadership must adopt today. [My comments]
“I am struck by the amount of attention paid to failures versus time spend analyzing successes for critically important lessons to be learned. I observe a strong tendency to impose new policies, processes, and reporting requirements in an effort to avoid future failure. These requirements, introduce an ever increasing burden that reduces agility, imposes costs, and delays the delivery of much needed capability.”
Instead of imposing hundreds of additional policies, we need to integrate a knowledge management culture and platform in the DoD to capture and share lessons learned (both successes and failures). These tools should be woven into our daily operations so that they’re not a separate database or report to check when you have time (rarely), but part of organization and enterprise websites structured for topic areas that cover policies, statutes, guidance, and lessons learned. They should be extremely easy for users to contribute to, not requiring lesson learned interviews, detailed reports, nor controlled by a policy gatekeeper. This enables cross-collaboration across the organization and enterprise, with the right folks monitoring the site to help organize, validate, and encourage additional contributions. A community that actively contributes to and leverages knowledge management platforms increases in the speed and reach of lessons learned and is vastly more effective than imposing additional enterprise wide burdensome policies.