Management Innovation eXchange (MIX) has 25 great Moonshots – challenges designed to focus the energies of management innovators everywhere. What needs to be done to create organizations that are fit for the future? Here are three of my favorites:
Make direction setting bottom-up and outside-in
“All stakeholders need a role in setting strategic direction.”
As the pace of change accelerates and the business environment becomes more complex, it will become increasingly difficult for any small group of senior executives to chart the path of corporate renewal. That’s why the responsibility for defining direction must be broadly shared—with all organizational members and interested external constituencies. Only a broad, participatory process can engender wholehearted and widespread commitment to proactive change. When it comes to setting direction, influence should be a product of foresight and insight rather than power and position.
Create a democracy of information
“People at the front lines should be at least as well informed as those in the executive suite.”
Most organizations control information in order to control people. Yet, increasingly, value is created where first-level employees meet customers — and the most value is created when those people have the information and the permission to do the right thing for customers at the right moment. Information transparency doesn’t just produce happy employees and happy customers, it’s a key ingredient in building resilience. Adaptability suffers when employees lack the freedom to act quickly and the data to act intelligently. The costs of information hoarding are quickly becoming untenable. Companies must build holographic information systems that give every employee a 3-D view of critical performance metrics and key priorities.
Retool management for an open and borderless world
“As the distinction between ‘inside’ and ‘outside’ disappears, managers must learn how to manage beyond the legal boundaries of the enterprise.”
Emerging business models increasingly rely on value-creating networks and forms of social production that transcend organizational boundaries. In these environments, management tools that rely on the use of positional power are likely to be ineffective or counterproductive. In a network of volunteers or legally independent agents, the “leader” has to energize and enlarge the community rather than manage it from above. Success therefore requires developing new approaches to mobilizing and coordinating human efforts.
Learn more about reinventing management including hundreds of stories, hacks, and barriers at Management Innovation eXchange.